Shipping policy

Je Suis Human Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 48hrs and shipped 3 business days.

All orders are shipped on business days. No orders are shipped on weekends or holidays. If we are experiencing high volume of orders we will update you immediately upon processing your order.

Shipping rates and delivery estimates

Shipment method	Estimated delivery time	Shipment cost
Standard	3-5 business days	Free
2 Day	2 business days	$12.95
Overnight	1-2 business days	$19.95

*Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.

We do not ship to P.O. Boxes

Shipment confirmation and order tracking

You will receive a tracking number once your item is ready to be shipped.

Customs, duties, and taxes

The True Dreams Store is not responsible for any international customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

True Dreams Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.